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Why this year’s U.S. Open will be the most connected experience ever

A person holds up a smartphone to record or photograph a golfer in a yellow shirt and white cap, who is swinging a club at the U.S. Open on a green golf course; the golfer is blurred in the background.

Advances in onsite technology infrastructure will enable fans to enjoy a more personalized viewing experience at this year's U.S. Open at Shinnecock.

Logan Whitton/USGA

This content was first published in Golf Journal, a quarterly print publication exclusively for USGA Members. To be among the first to receive Golf Journal and to learn how you can ensure a strong future for the game, become a USGA Member today!

Few sports create space for connection quite like golf. Over several hours and 18 holes, players walk together, talk together and experience the highs and lows of competition side by side.

That same spirit extends well outside the ropes.

At the U.S. Open, the fan experience is powered not only by technology, but by the people behind the technology — hundreds of professionals including USGA staff, vendors and partners with wide-ranging expertise, working in lockstep toward a shared goal: delivering an unforgettable championship for fans on site and around the world.

A golf course is unlike almost any other environment when it comes to technology. The infrastructure must be designed, built and operated from the ground up. Then come the digital arteries: miles of network cabling that connect everything from leaderboards to ticketing, WiFi and mobile services. And we do it carefully – routing around heavy equipment, golf course maintenance crews and even the occasional curious gopher — through secure, resilient pathways designed to perform under the pressure of championship week.

This year, we are taking that resiliency even further.

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Our network design now provides multiple internal paths to critical locations throughout the property, ensuring greater reliability and faster recovery should issues arise. For the more than 200,000 fans who will attend the U.S. Open, this means a more reliable digital backbone that supports true “street-to-seat” convenience: faster entry, smoother transactions and a fully connected experience from arrival to final putt.

Speed and capacity matter, too.

In partnership with Cisco, we are expanding WiFi 7 technology across key areas of the championship. These next-generation access points deliver connection speeds up to four times greater than previous generations and are designed to perform in the most densely populated environments.

All this infrastructure sets the stage for what fans ultimately experience through the USGA mobile app. This year, the app will employ artificial intelligence to deliver a truly personalized “Your U.S. Open” experience. Fans will be able to follow their favorite players more closely, receive AI-driven insights and watch video highlights intelligently clipped and curated to match their interests.

In the end, the most important network at the U.S. Open isn’t measured in bandwidth or latency, but in trust. Championship week is intense, unforgiving and relentlessly real-time – there is no pause button when the gates open and the crowds arrive.

When technology performs seamlessly, it’s because teams across disciplines are communicating clearly, supporting one another and responding as one. Just like the game itself, delivering a U.S. Open experience is about connection.

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